KMID : 1002520200140010001
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Korean Journal of Health Service Management 2020 Volume.14 No. 1 p.1 ~ p.14
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Effect of Perception of Patient Safety Culture, Job Boredom and Job Crafting on Safety Compliance of Hospital Workers
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Kwon Jeong-Ok
Kang Jung-Mi
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Abstract
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Objectives: This study examined factors influencing hospital workers' perception of patient safety culture, job boredom and job crafting in reporting of safety compliance.
Methods: Structured questionnaires were used to collect data from 245 hospital workers who were full-time staff for six months or more. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficients and hierarchical multiple regressions with SPSS/WIN version 22.0.
Results: The mean score for perception of patient safety culture was 3.16¡¾0.32, for job boredom was 2.52¡¾0.52, for job crafting was 3.35¡¾0.49 and for degree of safety compliance was 2.87¡¾0.33. The hierarchical multiple analysis revealed that hospital work environment (¥â=.27, p<.001), communication process (¥â=.27, p<.001) of subarea perception of patient safety culture and cognitive crafting (¥â=.15, p=.039) of subarea job crafting were predictive of patient safety compliance (R2=.47, p<.001).
Conclusions: The findings indicate that perception of patient safety culture and job crafting are important factors to be considered in working to improve hospital workers' safety compliance. Therefore, education and systematic programs to improve perception of patient safety culture and job crafting should be developed.
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KEYWORD
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Patient Safety Culture, Job Boredom, Job Crafting, Safety Compliance
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